Terms and Conditions

Please read all these Terms and Conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with.

These Terms and Conditions will apply to the purchase of the services by you (the Customer or you). We are Oliver Sprason trading as SprasesAces of SprasesAces, Bluebell Close, Cheltenham, England, GL53 0FF with email address sales@sprasesaces.com: (the Supplier or us or we).
These are the terms on which we sell all Services to you. Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your Order. You can only purchase the Services and Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.
TheseTerms and Conditions were last updated: January 2025
Interpretation
1. Online Training Course shall mean the course(s) identified, all related Materials and support, where applicable.
2. Services means the support and tuition relating to the chosen The Course, as described on the website
3. Support Period means one year from the date of the Sale Agreement or otherwise as stated
4. Website means our website sprasesaces.com on which the Services are advertised.
Payments
1. We agree to sell and you agree to buy the Online Training Course for the Total Cost and on the terms set out in this document
2. The Price is payable prior to the online delivery of the Course by your chosen method either by credit/debit card or PayPal
3. The price payable includes all course study materials
4. Under no circumstances shall we be deemed to have received payment until payment has actually been received by us in full
5. We reserve the right from time to time to change the amount of the cost of the course. The current price for any given course will be displayed on the website
Delivery and Care of the Materials
1. We will release all the Materials to you in the online course.
2. Course Login Details will be sent by email to the email address you have given us. Please ensure you use the correct email address, to ensure there is no delay with your order.
3. You will be deemed to have accepted the Materials if you do not notify us within seven days after delivery.
4. All services will be subject to availability
Personal Information and Registration
1. When registering to use the Service you must provide a valid email address and complex password. You remain responsible for all actions taken under the chosen email address and password and undertake not to disclose your email and password combination to anyone else and keep them secret.
2. We retain and use all information strictly under the Privacy Policy.
3. We may contact you by using email or other electronic communication methods and by pre-paid post and you expressly agree to this.
Warranties and Limitation of Liability
1. We warrant that the Materials will be of satisfactory quality but do not warrant that the Materials will be error free.
2. We warrant that we will perform any services provided hereunder with reasonable skill and care.
3. We make no warranty that the information provided within the Courses will increase your performance or success rate at any given activity.
4. We do not exclude liability for: ) any fraudulent act or omission; or (ii) death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, we are not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to your business, trade, craft or profession which would not be suffered by a Consumer – because we believe you are not buying the Services and Goods wholly or mainly for your business, trade, craft or profession.
5. Our liability for direct losses arising out of our negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this Agreement shall be limited to the total price paid for the Online Training Course as quoted.
6. Other than in respect of liability for death or personal injury arising from our negligence, we shall not be liable for any indirect or consequential loss or damage whatsoever (including without limitation any loss of profits, loss of revenue, loss of opportunity or your liabilities to third parties) which you may suffer arising out of or in connection with this Agreement
Governing Law, Jurisdiction and Complaints
1. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland
3. We try to avoid any dispute, so we deal with complaints as follows:
4. If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 working days. .
Cancellation
1. You have the right to cancel this contract within 14 days from the day after the receipt of the Materials. If you choose to cancel within this period you will receive a refund of the Price within 30 days of you returning all Materials to us.
2. The right of cancellation will not apply if:
  1. you have accessed any online learning or Materials prior to cancellation. You must not log into the online student portal and/or start your course if you wish to receive a refund.
  2. you have been provided with any of the Services.
3. Notification of cancellation of a course must be made to sales@sprasesaces.com
Intellectual Property Rights
1. The Supplier retains all intellectual property rights in the Course contented including but not limited to textual and video content. The Supplier retains sole copyright to the digital content. Nothing in this Agreement shall operate to transfer, assign or otherwise grant any party and right or interest in the Suppliers intellectual property rights or affect the ownership by the Supplier of Intellectual property rights.
Privacy
1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information
2. These Terms and Conditions should be read alongside, and are in addition to our policies, including our Privacy Policy (Privacy policy) and Cookies Policy (Cookies policy).
3. For the purposes of these Terms and Conditions:
4. ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR
5. ‘GDPR’ means the UK General Data Protection Regulation.
6. ‘Data Controller’, Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
7. We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you.
8. Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
9. before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected:
10. we will only Process Personal Data for the purposes identified;
11. we will respect your rights in relation to your Personal Data; and
12. we will implement technical and organisational measures to ensure your Personal Data is secure.
13. For any enquiries or complaints regarding data privacy, you can e-mail: sales@sprasesaces.com